We build the system that answers your missed call at 9 PM. Confirms tomorrow's appointments. Brings back the patient who hasn't booked in eight months. You own it after three months.
It just doesn't show up anywhere on the P&L. It shows up as the quiet feeling that the clinic should be doing better than it is.
We spoke to fourteen private clinics about how they manage day-to-day patient communication. The pattern was overwhelmingly consistent. It's the thing that takes the most time, by far.
The sales demo is sharp.
Onboarding is acceptable.
Then month six arrives. Features you relied on get quietly reclassified as premium. Prices creep. Support tickets close without resolution.
The day you try to cancel, a retention rep appears with a fifteen-day window and a guilt script.
You end up with four subscriptions, five logins, three vendors who blame each other when something breaks, and a front desk that still has to manually babysit all of it.
Built on n8n and modern conversational AI. Integrated into the tools you already use. Designed specifically for how private clinics run.
When someone calls and doesn't reach you, closed for the day, with a patient, stepped out, they receive a WhatsApp message within sixty seconds. The agent answers their question, qualifies what they need, and books them into your real calendar.
24 hours and 2 hours before the appointment. WhatsApp-first, 95% open rate against email's 20%. SMS fallback for patients without WhatsApp. One-tap confirm or reschedule. Calendar updates automatically.
The system tracks when each patient last visited and reaches out at the right interval, six-month dental check-ups, treatment-series follow-ups, injectable maintenance windows. Messages go out at the right time, in the right tone, in the voice of your clinic. Not a marketing blast.
A few hours after the appointment, patients receive a friendly message asking how the visit went. Happy patients click through to your Google Business page. Unhappy ones reply privately, so you address it before it becomes a public one-star review.
One clean dashboard. Missed calls recovered. Reminders sent and confirmation rate. No-show rate against your baseline. Recall conversions. Reviews collected. Updated monthly. No guessing whether it works.
No twelve-month implementation. No annual contract. No vendor relationship that quietly continues forever. By the end of month three, the system is built, your team is trained, and you own it.
If WhatsApp, Google, or n8n pushes a breaking change on a Friday night, and they do three or four times a year, we handle it before your Monday morning. Cancel anytime. Most clients opt in. None are obligated to.
The exact number depends on your clinic, size, which modules you want, integration complexity. The structure is the same for everyone.
We don't do annual licences. We don't lock you into a SaaS subscription that quietly renews for the rest of your business life.
If the system isn't producing measurable results by mid-month two, we sit down with you and either fix it or part ways cleanly. We're not interested in keeping clients who aren't winning.
Exact pricing shared on the discovery call. Lite and standard packages available depending on which modules you need.
The biggest patient-engagement platforms serve dentists alongside chiropractors, veterinarians, optometrists, and pet spas.
Their product, by necessity, is the average of what all those businesses need.
Private clinics aren't average.
A chipped tooth at 8 PM is not a haircut. A filler touch-up window matters. The way a patient phrases an emergency matters. The cadence of a hygiene recall versus a skincare follow-up matters.
We build only for private dental, skincare, and aesthetic medicine clinics. Every prompt, workflow, and integration decision is made with one type of business in mind.
That's the entire advantage.
The same answers we give on the discovery call, written down.
About three to four weeks from kickoff to a live system. Some clinics go faster, some slower depending on how quickly we get access to your existing tools.
The full three-month engagement covers build, live monitoring and refinement, and handoff. By the end you own the system completely.
No. We work alongside your existing calendar, CRM, and phone setup. We add the automation layer on top, we don't replace what you already have.
If your current tools genuinely can't be connected, we'll tell you on the discovery call instead of selling you something that won't work.
We don't pretend the agent is human. Pretending backfires the moment a patient asks something it can't answer.
It introduces itself naturally when it matters and stays out of the way the rest of the time. In practice, patients care about one thing: that someone responded quickly and solved their problem.
We address this hands-on in month three! Recorded training, time spent at your front desk, fixing the small UX issues we spot together.
Most resistance disappears within a week of using it, because it makes their day easier rather than harder. If your team genuinely doesn't want it, we'll talk about that during the discovery call before anyone commits.
Two safety layers. One, anything the agent isn't confident about gets flagged to your team rather than guessed at.
Two, we review every conversation in the first weeks of going live and tune the system based on what actually happens in your clinic. It gets measurably better in the first month.
Yes. We use the official WhatsApp Business API and enterprise-grade tools, the same infrastructure trusted by large healthcare brands across Europe. Patient messages are encrypted in transit and at rest.
We only store what the system needs to do its job. You can request deletion of any record at any time. We can walk through exactly how data flows through your system on the discovery call.
We build in a checkpoint. If by mid-month two the system isn't producing measurable results, we sit down with you and either fix it or part ways cleanly.
We're not interested in keeping clients who aren't winning. It's a bad business for both sides.
Yes. Once the core system is in place, adding new automations like marketing flows, lead qualification, content workflows is much faster and cheaper than building from scratch.
Most clients add their second wave of automation about six months after launch.
Thirty minutes. We map where your front office is leaking time and money. If we're not the right fit, we'll tell you.
Book your discovery call